Sometimes playing for fun can change into problem gaming.

Gaming at LeoVegas should be all about entertainment and we take our responsibility to protect you very seriously. If you need to talk about this at any time, please feel free to contact our trained staff. We encourage all to use the different limit tools we offer, and also to read more on our dedicated web site - LeoSafePlay.com .

Self-Assessment A good way to start is to try our Self-Assessment tool. It’s completely anonymous but of course you can contact us if you want to discuss the result.

Deposit Limit (requires login) Limit the amount of money you are able to deposit into your account on a daily, weekly or monthly basis.

Loss Limit (requires login) Limit the amount of money that you are able to lose on a daily, weekly or monthly basis.

Session Limit (requires login) Set your limit for how long you should play. You will be notified with a pop-up just before the time ends and then automatically logged out when the time is up.

Wagering Limits (requires login) Limit the amount of money that you are able to wager on a daily, weekly or monthly basis.

Player History (requires login) A summary of all your wagers, results, deposits, withdrawals and pending bets.

Reality Check (requires login) Helps you to keep track of time, and will alert you periodically, about the length of your gaming session and changes in your balance.

Time-Out (requires login) Close your account for a period of time of your choosing. Do it directly here or contact customer support.

Limiting Gambling Ads on Social Media
Social media platforms provide the function to hide both individual ads as well as all advertisements from a specific company, helping you to limit the amount of exposure to gambling advertising you come across when browsing on social media and online. If you would like more information on these features or would like to limit your exposure to gambling adverts you can find detailed steps on BeGambleAware.

The Samaritans
There is free, non-judgemental support available to you, day or night, 365 days a year. Anyone struggling to cope or who is feeling suicidal can call Samaritans on 116 123 or visit their website Samaritans

Read more about responsible gaming at our dedicated website – LeoSafePlay.com

GamProtect

GamProtect is a scheme which allows operators to share data on those individuals who display high risk behaviour are protected from gambling-related harm and prevent them from any further harm by closing their account.

If your account has been closed due to GamProtect, it is because you have made one (or more) of the following statements:

• Have a gambling problem or addiction.

• Are seeking external support or treatment for gambling problems.

• Will harm themselves or someone else.

• Should not be gambling because they have a medical condition (relating to the inability to make sound judgements).

• Want to stop gambling forever due to problems with their gambling.

If we, as the closing operator, have closed your account due to GamProtect, we will send you an email letting you know. You won’t be able to gamble on our sites (including any of our sister sites) or with any of the participating operators.

You will remain GamProtect for an initial 5 years and you won’t be able to remove yourself from GamProtect. If you disagree with the decision, please contact us via Live Chat. If a different operator has closed your account, you will need to contact them, it is only the closing operator that can remove an individual from the scheme.

After the initial 5-year period, you can contact the closing operator and ask to be removed from the scheme. If you don’t contact the closing operator after the 5 year period, you will remain on GamProtect for a further 35-year period.